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Client No Show policy 
If a client No Shows 2 times, or does not communicate and that they are not able to attend the appointment within 24 hours before the appointment, all future appointments a $50 deposit fee will be taken, if you do not show up this fee is not refundable or transferable.
Package treatments – if you have a package and you not show 2 times you will forfeit 1 of the treatments in the package. 
Whilst we understand that things happen, when it happens more than once, it denies us being able to fill that appointment time.